Documentation

SendWise technical docs

Structured reference for setup, sending, automation, integrations, verification, analytics, and API usage.

Step-by-step guides from account setup to first send
Integration and deliverability references
API patterns for programmatic workflows

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v1.0

Getting started

Contacts & lists

Campaigns

Automation

Integrations

API reference

Quick start

1. Create your SendWise account

2. Connect a Gmail or Microsoft sender

3. Import or verify your contact list

4. Launch your first campaign

API endpoint

REST

POST /api/v1/campaigns

Authentication via API key · JSON request/response

Getting started

Account setup, company profile, first sender, and your first campaign.

Create your SendWise account

Full article coming soon — contact support for early access.

Connect your first sender

Authorize Gmail, Microsoft 365, or SMTP for outbound email.

Full article coming soon — contact support for early access.

Import contacts

Upload CSV, map fields, and review import results.

Full article coming soon — contact support for early access.

Send a test campaign

Choose a template, select a small audience, and review send metrics.

Full article coming soon — contact support for early access.

Contacts & lists

Manage audiences, segments, custom fields, and list hygiene.

Contact fields & segments

Define custom attributes and build targeted audiences.

Full article coming soon — contact support for early access.

Import & export

CSV format, field mapping, and bulk updates.

Full article coming soon — contact support for early access.

Suppression & unsubscribes

Honor opt-outs and maintain compliant lists.

Full article coming soon — contact support for early access.

Duplicate handling

Merge rules and deduplication on import.

Full article coming soon — contact support for early access.

Campaigns

Create, schedule, personalize, and measure email campaigns.

Campaign wizard

Step-by-step flow from audience to send confirmation.

Full article coming soon — contact support for early access.

Templates & personalization

Merge tags, subject lines, and preview rendering.

Full article coming soon — contact support for early access.

Scheduling & time zones

Send now, schedule later, and delivery windows.

Full article coming soon — contact support for early access.

Campaign analytics

Opens, clicks, replies, bounces, and delivery status.

Full article coming soon — contact support for early access.

Automation

Build sequences with triggers, waits, conditions, and follow-ups.

Automation triggers

Entry events such as list signup or tag assignment.

Full article coming soon — contact support for early access.

Steps & branching

Wait periods, conditions, and multi-path flows.

Full article coming soon — contact support for early access.

Automation metrics

Entered, completed, and in-progress counts.

Full article coming soon — contact support for early access.

Best practices

Practical sequence design for onboarding and nurture.

Full article coming soon — contact support for early access.

Gmail & Microsoft 365

Sender authorization, OAuth flows, and provider-specific limits.

Gmail integration

OAuth setup, scopes, and sender verification.

Read guide

Microsoft 365 integration

Azure app authorization and mailbox connection.

Read guide

SMTP custom senders

Configure external SMTP with authentication.

Full article coming soon — contact support for early access.

Provider sending limits

Understand Gmail and Microsoft daily caps.

Read guide

Verification & deliverability

List verification, warmup, authentication, and reputation monitoring.

Email list verification

Validate addresses before sending.

Read guide

Sender warmup

Gradual volume ramp for new senders.

Read guide

SPF, DKIM & DMARC

Authentication records and domain alignment.

Read guide

Daily sending caps

Per-sender limits and pacing behavior.

Read guide

Analytics & reporting

Track performance across campaigns, senders, and automations.

Dashboard overview

Key metrics at a glance for your workspace.

Full article coming soon — contact support for early access.

Campaign reports

Delivery, engagement, and bounce breakdowns.

Full article coming soon — contact support for early access.

Sender health

Reputation signals and cap utilization.

Full article coming soon — contact support for early access.

Exporting data

Download reports for external analysis.

Full article coming soon — contact support for early access.

API guidance

REST endpoints, authentication, and integration patterns.

Authentication

API keys, scoped access, and secure storage.

Full article coming soon — contact support for early access.

Campaigns API

Create, schedule, and query campaign status programmatically.

Full article coming soon — contact support for early access.

Contacts API

Import, update, and segment contacts via REST.

Full article coming soon — contact support for early access.

Webhooks

Receive delivery and engagement events in your systems.

Full article coming soon — contact support for early access.

Quick start checklist

1
Sign up and complete your company profile with timezone and contact details.
2
Connect a Gmail or Microsoft 365 sender and verify authorization.
3
Import contacts and run list verification on your audience.
4
Create a campaign or automation sequence and review the schedule.
5
Monitor delivery metrics and sender health after your first send.

Questions?

Talk to the SendWise team

Documentation covers the essentials. For account-specific guidance or deliverability review, our support team is here to help.

Contact support Visit Help Center